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HP 7858

I am trying to clean the printer heads and it keeps telling me to wait for print job to be done.. nothing in question.  have turned of printer and restarted did an alignment 2x and still tells me wait for job in que to be done

1 REPLY 1
HP Recommended

@amd260

 

Welcome to the HP support community.

 

Where are you getting this error message?

Which operating system is installed on the computer to which this printer is connected?

Sandytechy20
I am an HP Employee

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