HPDeskJet 2720e

[Gurty9]

Hi. I’ve had my printer for over a year and the print quality is rubbish. I’ve checked everything. I’m on an ink contract and wifi do HP can see everything. It’s only now that I e had time to sit and sort. Expensive printer and no toy charge to not be a he to print anything out. Oh it prints but you can use the copy ..

[zoey7886]

@Gurty9, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Poor Print Quality on HP DeskJet 2720e! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If you're experiencing poor print quality with your HP DeskJet 2720e after using it for over a year, there are several steps you can take to try to resolve the issue. Here are some troubleshooting tips to improve print quality:

Check Ink Levels: Even though you're on an ink contract, make sure the ink cartridges are not low on ink. You can check the ink levels from the printer's control panel or using the HP Smart app.

Use Genuine HP Cartridges: Make sure you are using genuine HP ink cartridges. Non-HP cartridges can cause poor print quality.

Clean the Printhead: Over time, printheads can become clogged, leading to poor print quality. Use the printer's maintenance settings to clean the printhead. This can usually be done from the HP Smart app or printer software.

Run Print Quality Diagnostic: Most HP printers have built-in diagnostics to help identify print quality issues. Follow the printer's prompts to run a print quality diagnostic.

Adjust Printer Settings: Ensure that the print settings are appropriate for the type of document you're printing. For high-quality prints, adjust settings to use the best paper and print quality settings available.

Check Paper Quality: Use high-quality paper that is suitable for inkjet printers. The type of paper used can significantly affect print quality.

Firmware Updates: Check for any available updates for your printer's firmware. Updates can fix bugs and improve overall performance.

Reset the Printer: Sometimes, resetting the printer can resolve various issues. Turn off your printer, unplug it for a few minutes, and then power it back on.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,