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HP Envy 4500 Injet printer stuck on scanning alignment page. I have shut down twice but the same message pops up. I have unplugged it as well  sounds like it's going to print them it just stops and the message reappears.

1 REPLY 1
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Hi @DA_2 

 

Welcome to the HP Support Community!


I understand that you are not able to complete the alignment process, I am glad to assist you.

 

Please try these steps: Click here

 

Hope this helps!


Please perform these steps and Feel free to reply to your public post for any further assistance.


Thank you for being a Valuable Member of our HP Family.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.


-Regards, 

Raj2111
I am an HP Employee

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