HPF4488 prints blank

[Anita-6_Neff]

HPF4480 prints blank pages.  It runs fine.  It just doesn't print. I have cleaned cartridge heads, turned it off and on many times.  Disconnected and reconnected many times.  Switched out cartridges for new.  I have tried everything and it still prints blanks.

[Anita-6_Neff]

I am running it with a USB cable connected to a MACBOOK AIR on macOS

[A_Gayathri]

Hi @Anita-6_Neff ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are facing an issue with your HP Deskjet F4488 All-in-One Printer is printing blank pages despite running normally and attempting multiple troubleshooting steps, the issue could be related to software, hardware, or settings. Here's a comprehensive troubleshooting guide:

1. Confirm Printer Hardware Functionality

• Print a Self-Test Page:
  • Press and hold the Cancel button and then press the Start Copy Color button.
  • Release both buttons.
  • If the self-test page is also blank, the issue is likely hardware-related (printhead or cartridge).

2. Check Cartridge and Printhead Alignment

• Clean and Align the Printhead:
  • Access the printer's maintenance settings through the software or control panel.
  • Run both printhead cleaning and alignment processes.
  • Check if the printed alignment page is blank.
• Inspect the Cartridge Contacts:
  • Turn off the printer and remove the cartridges.
  • Use a lint-free cloth slightly dampened with distilled water to clean the electrical contacts (copper-colored areas) on the cartridges and inside the printer.

3. Verify Cartridge Functionality

• Ensure you are using genuine HP cartridges. Third-party or refilled cartridges can sometimes cause issues.
• Replace with a new set of cartridges, even if the current ones appear new. Rarely, defective cartridges occur.

4. Driver and Software Issues

• Uninstall and Reinstall the Printer Driver:
  • Uninstall the current printer driver from your computer.
  • Download the latest driver for the HP Deskjet F4488 from HP’s official website.
  • Install the new driver and attempt to print a document.

5. Printer Queue and Settings

• Reset the Printer Queue:
  • Clear any stuck print jobs in the printer queue.
  • Restart the Print Spooler service on your computer.
• Check Paper and Print Settings:
  • Open the print dialog box and verify the paper type matches the loaded paper.
  • Ensure the ink levels are not showing as depleted in the software.

6. Reset the Printer

• Turn off the printer and unplug it from the power source.
• Wait for 5 minutes and plug it back in.
• This can reset internal configurations and resolve unknown glitches.

7. Update Firmware

• Download and install any available firmware updates for your printer from HP's official support page.

Refer to this document: HP printer prints blank pages

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Anita-6_Neff]

Hello, thank you for your detailed response.  I have executed on all of your steps - nothing has worked.  I appreciate the help.   To the landfill it goes - or tell me if you know of a place that responsibly recycles printers.  Anita

[A_Gayathri]

Hi @Anita-6_Neff,

Thank you for your response, I appreciate your efforts. As the issue persists, I am sorry to hear that I'm sending out a private message to assist you with the next course of action. 

Please check your Private -icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted for further assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[A_Gayathri]

HI @Anita-6_Neff,

Thank you for your response,

We apologize for the inconvenience, I recommend reaching out to our phone support for further assistance.

You can reach out at HP USA Customer Support no: 1800 474 6836. Thank you!

Please feel free to contact us here anytime you need any further assistance.

Have a great day!

Gaya1238

HP Support

[Anita-6_Neff]

Thank you for your detailed response.  I tried everything you suggested.  I ordered new cartridges - it seems the problem  was dried out cartridges.   I'm sure your suggestions helped too.