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‎07-04-2024 09:24 AM

HP Recommended
Product: HP OfficeJet Pro 9018 All-in-One Printer

My printer uses two different black cartridges.  Usually, they are distinguished by black shapes on the box and cartridge. The photo cartridge shape is two triangles, one above the other.  The other black cartridge has a hexagon shape to distinguish it from the other.  I purchased a new 564 cartridge that does not have either black shape on the packaging.  The color of the box has changed to green rather than the (I thinkI) blue it used to be.  It almost seems like 564 cartridges are now for a different printer.  Anyone have experience with this?

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1 ACCEPTED SOLUTION

Accepted Solutions

‎07-04-2024 03:58 PM

HP Recommended

Lucy2000_0-1720130172441.png

I went to the HP website to look at packaging on their products.  The above photo shows the pentagon I was looking for.  It is apparently no longer on the outside of the package. Prices there are same as Walmart and shipping was free today, so I ordered from HP.  Thank you for your offer to help.  

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2 REPLIES 2

‎07-04-2024 11:10 AM

HP Recommended

Can you post a few photos of package?




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‎07-04-2024 03:58 PM

HP Recommended

Lucy2000_0-1720130172441.png

I went to the HP website to look at packaging on their products.  The above photo shows the pentagon I was looking for.  It is apparently no longer on the outside of the package. Prices there are same as Walmart and shipping was free today, so I ordered from HP.  Thank you for your offer to help.  

Was this reply helpful? Yes No
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