Have a 5745 printer that is not printing. Have cleaned cartridges but can't find clean printer head

[Gelfand]

OfficeJet 5745. can't find clean printer head in menu. Cleaned cartridges three time. Not printing

[KrazyToad]

@Gelfand

Welcome to HP Support Community

I would like to help

Please follow the instructions in this Link: https://support.hp.com/in-en/document/c04355735

If the issue persists please contact HP Support in your region for service options

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

Thank you

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.