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Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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I had issue with my black ink cartridge. I bought new black original ink cartridge 682. After installing new Cartridge getting error message as Do Not Use Setup Cartridge.
Please help me to bypass this error message. or Help me to perform OOBE reset and re-initialize the printer. 
Product Number : 7WQ068
Model Name : HP DeskJet Ink Advantage 2300 All-in-One Printer series

3 REPLIES 3
HP Recommended

You need to remove all the setup cartridges. 

On some inkjets when one of the setup cartridges goes empty then it is time to replace all of them. 

 

If you do not have any setup cartridges then check and verify the ink is genuine HP

 

Check the expiration date of the ink and verify it is genuine. To check if an HP ink cartridge is genuine, look for a security label on the cartridge, scan the QR code on the label with your phone, and then go to HP's website hp.com/go/ok to verify the serial number on the label; if the label appears tampered or the serial number doesn't validate, the cartridge is likely not genuine.

 

 


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HP Recommended

Could you please let me know the steps to perform OOBE reset and re-initialize the printer. 

HP Recommended

This is all I can find.  if you get it working, let me know

https://www.youtube.com/watch?v=_7i91XQeQgM&ab_channel=myshare

 

otherwise contact HP

Click here to check warranty
and
Click here for world-wide contact info
Or contact the closest authorized service center


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problem please mark this as a solution so others can find it
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