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- HP Community
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- Printer Ink Cartridges & Print Quality
- Help me with printer region reset

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11-11-2020 05:45 AM - edited 11-11-2020 06:00 AM
I moved from saudi arabia to india and some how i lost my old ink cartridges (hp 122 black and tri colour)
And now in india i bought hp 802 but it shows incompatible.
Can the support team provide me the code to region reset my printer with the steps.
Plz find the attach image
11-12-2020 03:49 AM
@Sameer98, Welcome to the HP Support Community!
We need to perform a regional reset on the printer to resolve this issue.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Have a great day!
KUMAR0307
I am an HP Employee