Help please: HP Envy 5032 missing setup cartriges

[Byiutza]

Hello there,

I would be grateful if anyone could help me in this matter.

I do not have the original setup cartridges that came with the printer HP ENVVY 5032. I can't complete the initial setup because unfortunately, I no longer have them.

Could someone please provide me with the official Out-Of-Box Experience (OOBE) reset instructions or any alternative solutions that will allow me to reinitialize the printer and bypass the need for the original setup cartridges?

The printer is brand new out of the box, opened only after 2 years of purchase unfortunately. Didn't find my setup cartridges in the box. 😞

Thank you.

[Kuroi_Kenshi]

Hi @Byiutza,

Welcome to HP Support Community! 

To bypass the message on the printer the only option left is to perform an OOBE reset and re-initialize the printer. 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link. 

Let me know if this helps. 

Please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,