Ho envy won’t print correctly

[Chris45324]

My hp envy 6455 won’t print well it prints light and faint.  

[Hawks_Eye]

Hi @Chris45324 

Welcome to the HP Support Community! 

Thanks for posting your query! We're here to help you get back up and running.

That must be so annoying—especially when you just want a crisp, clear print and it comes out looking like a ghost copy. Let’s tackle this together and get your HP Envy 6455 printing properly again.

Perform the following tasks in the order given to resolve the print quality issue with your printer. Use the printer after each task to see if the issue is resolved.

Clean the printhead (HP Smart app)

Clean the ink smears (HP Smart app)

Check ink cartridges

Very low ink levels, using non-HP cartridges, and rough handling can cause print quality issues. 

Check the paper, print settings, and quality of the file being printed

Print an alignment page with the HP Smart App

For detailed instructions on how to perform the above steps, please click on the link below:

HP DeskJet, ENVY 6000, 6400 printers - No black ink, wrong colors, other print quality issues | HP® ...

If this solution hit the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 

Take care, and have an amazing day!

Regards, 

Hawks_Eye