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How clean the printheads on HP 6055e

1 REPLY 1
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Hi @Irb1,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

To clean the printheads on your HP Envy 6055e printer, you can use the printer's built-in cleaning feature. Here’s how.

 

Using the Printer's Control Panel

Turn on the Printer: Make sure the printer is powered on and has paper loaded.

Access the Control Panel: On the printer's touch screen, swipe down to access the dashboard.

Navigate to Maintenance:

  • Go to Setup (gear icon).
  • Select Tools.
  • Choose Clean Printhead or Printhead Cleaning.

Follow On-Screen Instructions: The printer will begin the cleaning process. This may take a few minutes.

Check the Print Quality:

  • After the cleaning process, the printer will usually print a diagnostic page. Review it to see if the print quality has improved.
  • If the print quality is still not satisfactory, you can repeat the process up to three times.


Using the HP Smart App (Windows or macOS)

Open HP Smart: Launch the HP Smart app on your computer.

Select Your Printer: From the home screen, select your HP Envy 6055e printer.

Go to Printer Maintenance:

  • Click on Printer Maintenance.
  • Choose Clean Printheads.

Start the Cleaning Process: Follow the on-screen instructions to clean the printheads.
 

Note:

  • Avoid Frequent Cleanings: Repeated cleanings consume ink, so only do it when necessary.
  • Use Genuine Ink Cartridges: Using non-HP ink cartridges can sometimes cause printhead issues. Genuine HP ink is recommended.
  • Print Regularly: Printing a page or two every few days helps keep the printheads from clogging.

 

If these steps don’t resolve the issue, the printheads may need a deeper cleaning or replacement.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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