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Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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HP Recommended
HP Recommended
"Cartridge Protection" is not the switching on/off of the type (manufacturer) of cartridges that are supported for use in your printer.
Cartridge Protection is used, for example, in a Work environment (or any place where cartridge theft might be an issue). Switching on the protection locks the installed ink cartridges to the printer. This means if anyone removes the cartridges and tries to use them in a different printer, the cartridges will not work.
The feature you are trying to bypass is the Dynamic Security built into the printer that can prevent the use of Non-HP ink cartridges.
This printer is protected by Dynamic Security.
There is no workaround, there is no way to "remove" the protection.
Explanation / Discussion
All Firmware installed on the printer, including the firmware that came on the printer, enforces the policy.
HP OfficeJet 8020/OfficeJet Pro 8020/OfficeJet Pro 8030 All-in-One Printer series firmware update
Description
Reminder: Dynamic security enabled printer. This Firmware includes dynamic security measures, which may prevent supplies with non-HP chips or circuitry from working now or in the future. More at: www.hp.com/go/learnaboutsupplies.
References
Datasheet - HP OfficeJet Pro 8035 All-in-OnePrinter
Which Ink Can be Used in the Printer?
Calls / Provides link to:
HP Printers - Dynamic Security Enabled Printers
Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more
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