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HP Recommended
Envy 5055 all in one printer
Microsoft Windows 10 (64-bit)

I bought an HP 5055 all in one printer from my neighbor. The setup cartridge for color was in the printer, the setup cartridge for black was nowhere to be found. I have read the solutions for other models to bypass the setup cartridges, but I cannot find any answers for this one. Every time I try to print it tells me to "use setup cartridges that came with your printer" Please help

1 REPLY 1
HP Recommended

@DANA416

 

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the communities page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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