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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- How do I clean the printer head on a HP Deskject 4133e

Create an account on the HP Community to personalize your profile and ask a question
02-05-2024 07:34 AM
Hi @Nikadog,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to assist you.
I see that you are facing an issue with your printer.
To understand the issue and help you, please share the details listed below:
- Error messages or Blinking lights (if any) on the unit.
- May I know which application you are using to print?
- When was the last time your printer was working fine?
- Were there any changes made to your printer recently?
- May I know which devices are you using to print eg: Windows PC, Mac, or Smartphone (Android or iPhone)?
- Please elaborate on the issue to assist you further.
Note: Do not share any of your personal information such as serial, phone number, email ID, etc.
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee
02-13-2024 08:21 AM
Hi @Nikadog,
There are multiple ways to clean the printhead on your printer. Please click on the link below for information on how to perform the steps.
https://support.hp.com/us-en/document/ish_6888995-7658647-16
If you are facing print quality issues with your printer, please follow the below steps to fix it.
A) Perform a power drain.
1) Take out the cartridges
2) Unplug the power cord from the printer & wall.
3) Press and hold the power button down for 15 seconds and release the power button, wait for about 30 seconds.
4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not into a surge protector.
5) Insert the cartridges back into the printer.
Remove the cartridges > Unplug the power cord > Wait for 30 seconds > Plug the power cord back in > Insert the cartridges
B) Kindly refer to the steps on this link to update the printer firmware and let me know if that resolves the issue.
C) If the issue still persists, refer to the steps on this link to further troubleshoot.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I hope this helps.
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee