How do I contact hp by email

[Maryfran21]

What is the hp email address for support? I can't understand anyone I talk to on the phone and I am on a second smart tank 5101 printer to return??

[Dragon-Fur]

@Maryfran21 

Welcome to the HP English Community --

HP Support Case submission via Email is not supported.

That said, we -- that is, the HP Community -- do not speak for HP -

There is perhaps accommodation for customers who cannot use the phone as a form of initial contact after case submission and acceptance.

I have forwarded your comments to our Moderator team for review and evaluation.

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Request for Review – Please Read

A request has been submitted to our HP Community moderators for review and evaluation of your concern.

Worth Noting

• Our HP Community is a peer-to-peer user group.
• We are not HP Technical Support -- We are not associated with HP Sales, Service, or Warranty.
• Our request for assistance on your behalf does not guarantee HP will respond nor does our request influence the outcome.
• The time frame (how long it takes) to receive a response from HP is not controlled by the Community.

Important

• HP does not free-post HP Support numbers on the Internet.  Not.  Not in secret, not in chat, not in pop-ups, and not so a nice technician can call you back, sneak into your computer, and then tell you your computer is full of bugs.

• Be wary of any posted messages in the Community containing phone or email links – these are likely scammers who mean you harm.

• Please do not post any personal information in the Community.  We are a public resource.

HP Support  HP World-Wide Support

In-Warranty product case submission

Select your region and follow the prompts

NOTE:  HP Instant Ink has separate hours and a separate contact:  HP Instant Ink Support

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Reminder for all who are reading

Please do not post text or images on our public website that includes any private information.

What?'

Doing so is an invitation to those who might use the information to trick you with lies and schemes (scammers).

Who?

Bad people troll the Internet looking for ways to obtain your information - don't just hand it out to thieves.

Thanks.

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Thank you for participating in the HP Community --

People who own, use, and support HP devices.

[Raj_05]

Hi @Maryfran21,

Welcome to the HP Support Community

I'm sending a private message to assist you with the next action.

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

Alden4

HP Support