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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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I have a Laser Jet MFP 477 fnw that is showing smearing and ghost images when I print. The issue is showing on the left side of the printed page. I've tried to find solutions to the problem, but it doesn't seem to be a cartridge of paper issue. Nor is this an issue from using the ADF. Anyone come across this issue and know how to fix? Thanks.
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That is a damaged fuser roller. Nothing much you can do, the fuser needs to be replaced.
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Patience is needed for this. HP does not supply the parts by themselves. If you look on Ebay or Amazon you will likely find companies selling components.
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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