How do I get my HP8702 Printer to use my HP 952XL black ink cartridge

[toddstencel]

The printer has an error on the screen saying these new cartridges are an older generation and does not work with my printer, even though they were just working yesterday.

[Betty0610 · Accepted solution]

@toddstencel

Welcome to the HP Support Community.

• Are you sure this is an HP genuine ink cartridge?
• Validate this by clicking here - HP Anti-Counterfeit and Fraud (ACF) Program

If this is a genuine HP ink cartridge, I would need some information related to the ink cartridges and the printer which cannot be shared on a public post for security reasons.

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