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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- How do I replace my print heads o

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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
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05-04-2023 12:50 PM
Product: HP Smart Tank Plus 559 Wireless All-in-One
Operating System: Microsoft Windows 10 (32-bit)
I have not used my printer for a while, today I tried to print but nothing , I went through all the trouble shooting with HP customer services and it did not resolve the issue. I tried to clean the printheads but this did not resolve the problem.
The print heads are moving when i try and print, but they are both stuck on the left and wont move into the centre for me to look at them .
i am not very technically minded , I am not sure what else I can do to try and get this printer to work again.
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