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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- How do I setup my HP Photosmart e-All-in-One Printer - D110a...

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01-07-2021 05:23 PM
I am trying to print from a new computer with OS windows 10 to my HP Photosmart e-all-in- one Printer - D100a and it will not because it says the ink is not installed. I only have the black cartridge installed because that is all I need. I previously had the printer setup for single use cartridge with my old computer (OS windows 7) and need to know if I can fix it to do the same for this new computer. Can anyone help me or do I have to purchase ink I will never use?
01-14-2021 01:41 AM
I would like to help
There are no settings for Single Cartridge Mode
Please try these steps
- Turn on the printer.
- Wait until the printer is idle and silent before you continue.
- Disconnect the USB cable from the rear of the printer. If your printer has a network or wireless connection, leave it connected.
- Remove the ink cartridges from the printer and clean the electrical contacts with a lint free cloth
- With the printer turned on, disconnect the power cord from the rear of the printer and from the wall outlet or power strip.
- Wait at least 60 seconds.
- Plug the power cord back into the wall outlet.
NOTE: HP recommends connecting the printer power cord directly to a wall outlet.
- Reconnect the power cord to the rear of the printer.
- Turn on the printer, if it does not automatically turn on.
- The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
- Wait until the warm-up period finishes and your printer is idle and silent before you proceed.
- Reinsert the ink cartridges, and then close the ink cartridge access door.
- If you receive a prompt to print a calibration page, do so.
Also ensure the printer has the latest Firmware https://support.hp.com/in-en/document/c02919168
Thank you
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KrazyToad
I Am An HP Employee