How to clean or replace the absorption mat on a HP 5660 Envy all-in-one

[Shady_Jake_24]

Absorption mat is saturated and spilling ink onto paper tray.  Need to find out how to remove and clean or replace it.

[Sneha_01]

Hi @Shady_Jake_24,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Cleaning or replacing the absorption mat (also known as the ink absorber or waste ink pad) on an HP Envy 5660 All-in-One printer is a more advanced maintenance task. Here’s a step-by-step guide on how to approach this:

**1. Prepare Your Workspace

• Turn Off and Unplug Printer:
  • Make sure the printer is turned off and unplugged from the power source to avoid any electrical hazards.
• Gather Tools:
  • You may need screwdrivers, a pair of tweezers, and lint-free cloths or paper towels.

**2. Locate the Absorption Mat

• Consult the Manual:
  • Refer to the printer’s manual for the specific location of the absorption mat. Not all printer models have the same design, so it’s crucial to check your model’s documentation.
• Open Printer:
  • Open the printer’s access door or paper tray area to locate the ink absorber. It’s often found near the bottom of the printer, where excess ink is collected.

**3. Clean or Replace the Absorption Mat

Cleaning the Absorption Mat:

• Remove the Mat:
  • If the mat is accessible, carefully remove it from the printer. It may be held in place with clips or screws.
• Clean the Mat:
  • Gently clean the mat with a lint-free cloth or paper towels. Use a small amount of warm water to help remove the ink. Be careful not to over-wet the mat.
• Dry the Mat:
  • Allow the mat to air dry completely before reinstalling it.

Replacing the Absorption Mat:

• Purchase a Replacement:
  • Order a replacement absorption mat from an authorized HP service center or a reputable online retailer. Ensure it’s compatible with the HP Envy 5660.
• Install the New Mat:
  • Remove the old absorption mat and replace it with the new one, ensuring it fits securely in place.

**4. Reassemble the Printer

• Reinstall the Mat:
  • If you cleaned the mat, reinstall it into its original position. If you replaced it, ensure the new mat is installed correctly.
• Close Printer:
  • Close any access doors or compartments you opened.

**5. Test the Printer

• Plug in and Turn On:
  • Plug the printer back into the power source and turn it on.
• Run a Test Print:
  • Perform a test print to ensure the printer is functioning correctly and that there is no ink leakage.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support