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‎12-12-2020 06:41 AM - edited ‎12-12-2020 08:49 AM

HP Recommended
Product: 7100
Operating System: Microsoft Windows 10 (64-bit)

Hello my daughter has a photo printer 7100 and needs to clean the print head. New cartridges but still getting bad copies

cannot find the option to clean print head on the scr

Category:
7 people had the same question
1 REPLY 1

‎12-24-2020 12:48 AM

HP Recommended

@Tpm419419

 

Welcome to the HP Support Community.

 

Are the copies from the Printer printing well?

 

Try the steps from here: https://support.hp.com/in-en/document/c05541385

 

There is no option to clean the printheads.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 

 


I am an HP Employee

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