-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- How to correct event code 71.02.4A?

Create an account on the HP Community to personalize your profile and ask a question
06-15-2022
12:07 PM
- last edited on
06-15-2022
12:57 PM
by
MayS
Hp office jet pro 8025 I’ve tried unplugging it, changing the ink, cleaning the ink. Nothing is working. The ink doesn’t even come to the middle when i open the printer door
06-18-2022 08:53 AM
@Raindropc
Welcome to the HP Support Community.
I'd love to help.
We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.
Please do check your inbox on the communities page for the private message.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Thanks!
I am an HP Employee