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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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HP Recommended
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Welcome to the HP Community Forum.
Here:
Printer Reports
HP DeskJet, ENVY 6000, 6400 Printers - Printing Self-Test Pages
See section >>Print a Print Quality Diagnostic page
and here:
No black ink, wrong colors, other print quality issues
and here:
Page 7
Print Quality Report To print the Print Quality Diagnostic Report:
● Embedded web server (EWS): Click the Tools tab,
click Print Quality Toolbox under Utilities, and then
click the Print Quality Report button.
● HP Smart app (Win10): In the Printer settings, click
Printer Reports, click Print Quality Diagnostics, and
then click Print.
EWS > HP Document / How-to
Use the HP printer Embedded Web Server (EWS)
Examples - Embedded Web Server - EWS - Reports
Open your favorite browser > type / enter Printer IP address into URL / Address bar
Tab Tools > Supply Status
Open your favorite browser > type / enter Printer IP address into URL / Address bar
Tab Tools > Reports > Usage Report
To Print the Report: EWS > Tools > Printer Reports > Print Usage Report
Open your favorite browser > type / enter Printer IP address into URL / Address bar
Tab Tools > Utilities > Print Quality Toolbox
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HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
Open
HP ENVY Pro 6420 All-in-One Printer
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