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HP Recommended

Hp 6830, error message one or more cartridges appear to be missing or damaged even after replacing with new ones.  Shows new ink cartridge empty.

1 REPLY 1
HP Recommended

Hi, I've had a similar issue with my HP printer before. Here’s what worked for me:

 

Clean Contacts: Remove the cartridges and gently clean the gold contacts with a soft cloth.

Reset the Printer: Turn off the printer, unplug it for a minute, then plug it back in and turn it on.

Check Cartridges: Make sure you’re using genuine HP cartridges and they are properly seated.

Update Firmware: Check for firmware updates on the HP website and install any available updates.

 

Hope this helps!

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