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‎03-21-2023 09:15 PM

HP Recommended
Product: HP Color LaserJet Pro MFP M281cdw
Operating System: Microsoft Windows 10 (64-bit)

Using an HP Color Laser Jet Pro MFP M281cdw. Printer output has small magenta splotches all over the printed page and multicolor vertical streaks on the far right side. I've done Setup --> Service --> Cleaning page and initialized the printer several times. The colored splotching and line streaks occur in both color and black & white modes. Please help!

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1 REPLY 1

‎03-23-2023 06:29 AM

HP Recommended

Hello @nfurlong ,
Welcome to the HP Support Community!

 

Try these suggested solutions here: https://support.hp.com/us-en/product/hp-color-laserjet-pro-m280-m281-multifunction-printer-series/14...

 

Also print an "Supplies Status Page".

First of all, I think the magenta cartridge is defective and needs to be replaced. If it is from HP then it is still under warranty, see the "Supplies Status Page".

 

Hope this helps! Keep me posted.
Andr-1611

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