How to fix stripes on printout of HP MFP 1202NW Neverstop Laser

[brisbane99]

Stripes and faded vertical patch on printouts

The stripes are most evident on the 80%, 70%, 60% which should be solid greyscale squares on the printout.

I've looked online, and the only fix I see is to unscrew the drum and pull it apart and clean it.  Is there anything else I can (besides replace the drum)?

The printer is 15 months old, but has been printing like this for some time now.

[Irfan_06]

Hi @brisbane99,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with your Printer.

Kindly refer to the steps from this link and let me know if that fixes the issue.

Also, update the printer firmware by clicking on this link.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support

[brisbane99]

Thanks for your reply.  I'd already followed the steps in that link, and checked if there were any firmware updates.  And it didn't fix the problem.

[Irfan_06]

Hi @brisbane99,

I am sorry to hear that the above steps did not help much.

The support here is limited and this issue might require one-on-one interaction to fix it.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support