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HP Envy 6132e All-in-One Printer
macOS 12.0 Monterey

I have been trying to sign up for my 6-month free trial of Instant Ink but I'm stuck at the last step--connecting my printer to the HP Instant Ink service. I tried with my phone and my laptop. When I click "Instant Ink Get Supplies" in the App, it somehow transferred me to HP China website whereas I'm in Spain. I cannot finish the last set up. Can someone help me please?

 

Also, I have tried to use the promotion code "mmgh57 " offered by a friend, does it grant me a few more months of free trial?

1 REPLY 1
HP Recommended

Hi @Glenda529,

 

Welcome to the HP Support Community

 

I understand you set up your Instant Ink Account and want to activate the free ink trail. Not to worry I will help you to get a resolution to resolve the issue.

 

refer to this document Get an Instant Ink trial  Enrolling in HP Instant Ink  (Get an Instant Ink trial)

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I am an HP Employee.


A_Gayathri
HP Support Community Administrator.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.