How to print on hp photo paper

[Kris0226]

How to print on hp photo paper when I’ve tried it’s like smeared ink that’s not even the color it’s supposed to be 

[Hawks_Eye]

Hi @Kris0226 

Welcome to the HP Support Community!

Thanks for posting your query! We're here to help you get back up and running.

It sounds like you're facing a frustrating issue with smeared ink and incorrect colors when printing on HP photo paper. Here are some steps to help resolve this:

1. Check Paper Type and Settings

• Ensure you're using genuine HP photo paper and loading it correctly (glossy side facing up).
• In the print settings, select Photo Paper as the paper type and choose the appropriate quality setting (e.g., Best or High Quality).

2. Clean the Printhead

• On your printer's control panel, navigate to Settings > Printer Maintenance > Clean Printhead.
• Follow the on-screen instructions to perform a cleaning cycle. This can help remove clogs that cause smearing.

3. Align the Printhead

• Go to Settings > Printer Maintenance > Align Printer.
• Run the alignment process to ensure the printhead is properly calibrated.

4. Check Ink Levels

• Verify that the ink cartridges are not low or empty. Replace any cartridges that are running out of ink.
• Use genuine HP ink cartridges for optimal performance.

5. Update Printer Firmware

• Update the firmware on an HP printer | HP® Support
• Install any available updates to ensure compatibility with photo printing.

6. Test with Different Paper

• If the issue persists, try using a different batch of photo paper to rule out paper defects.

Let me know how these steps work for you or if you need further assistance! 😊

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Take care, and have an amazing day!

Regards, 

Hawks_Eye