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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

As I'm trying to get this printer going with various old cartridges often only one will work and I want to still be able to print with either the color or black alone. Is there a way? I'm currently connected to it with just my Android phone but I can also hook it up to my Windows 7 laptop if need be. Thanks 

1 REPLY 1
HP Recommended

@juntjoo76

 

Welcome to the HP support community.

 

I understand that you want to use the printer with a single cartridge, I am glad to assist you.

This printer does not support printing in single-cartridge mode, you will have to use both cartridges to print.

Refer to this user guide for more information on the printer:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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