How to return ink

[Kgift]

How do I go about returning a package of ink that had been previously opened

[Dragon-Fur]

@Kgift 

Welcome to the HP English Community --

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If you have ink you purchased from the HP Store,

If the return window is still open according to the store policy,

Contact the HP Store Customer Service department.

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HP Store – USA

 Store/HP.com USA Sales

 Not your HP store?  Scroll to the bottom of the store website and click the Flag to change regions.

HP Store Customer Service - Examples

 HP Store Customer Service - USA

 For example:  Self-Help Service, Account, Security and Privacy, Tracking, Change Order, Returns and Cancellations, FAQ, Shopping, Shipping and delivery, Rebates / Coupons, Product Support, Parts and services

Product Returns – USA

Includes Chat (where available) and phone number contact

 HP.com Returns - USA

OR

 HP Store - UK - Customer Service - Contact the Store

Under “I’m looking to buy…” > Select Home Products

Under “I would like to…” > Select Contact a product specialist before I buy

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OR

If you have ink that you would like to have recycled at HP,

If you cannot take the ink to a local pickup location (Office supply store that accepts ink),

Check here:

 Sustainability – Business Systems / Devices - Recycle

HP collects used products for resale and recycling in 73 countries and territories worldwide

• HP Sustainable Impact - Reuse and Recycle Now

Select your Region

Example -- Scroll down > Select Original HP ink and toner cartridges

An article on the subject

• Tech Takes - How to Recycle Toner Cartridges Responsibly

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OR

If you have Instant Ink / Subscription cartridges you wish to return to HP,

See here:

Recycle HP Instant Ink Cartridges / Subscription Cartridges

 HP Instant Ink - Recycle HP Instant Ink Cartridges

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

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