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Microsoft Windows 11

I bought a used HP 9010 printer; I have new ink cartridges from aftermarket. but the printer blocks the cartridges. How do I use my own cartridges with this printer? The printer came with HP cartridges inside but needs resubscribe before I can use it, which I don't want to.

I own another HP 9010 printer, unsubscribed from ink plan and using aftermarket ink with no problem at all, this one is for my son.

1 REPLY 1
HP Recommended

@maxliudesign10 

 

Welcome to the HP support community.

 

I understand that you are unable to use refilled cartridges, I am glad to assist you.

 

HP printers are designed to work with original HP ink and toner cartridges. As is standard in the printing business, HP printers use a process to authenticate cartridges. In certain HP printers, this authentication process includes dynamic security measures. Dynamic security relies on the printer’s ability to communicate with the security chips or electronic circuitry on the cartridges. HP uses dynamic security measures to protect the quality of our customer experience, maintain the integrity of our printing systems, and protect our intellectual property.

 

Refer to this HP document for more assistance:- click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.