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‎05-18-2022 12:40 PM - last edited on ‎05-18-2022 12:50 PM by Retired

HP Recommended
Product: OfficeJet Pro 6978

Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.

Original topic URL: https://h30434.www3.hp.com/t5/Printer-Ink-Cartridges-Print-Quality/Hp-8025-Printer-not-printing-cyan... 

 

Different printer (older) - same issue. Interesting that this is a common issue even with newer printers? Mine is an OFficeJet Pro 6978. It was great until cyan bit the dust.

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3 people had the same question
1 REPLY 1

‎05-22-2022 11:49 AM

HP Recommended

@bjkfinn

 

Welcome to the HP support community.

 

Could you elaborate on the issue for better understanding?

Did you make a copy and check if that prints fine?

Sandytechy20
I am an HP Employee

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