Hp Deskjet 2721e printing quality is bad

[Amber1207]

I get a recurring subscription for ink so that if I'm low they will send me more ink. Haven't been sent ink in a while as use my printer monthly for a few documents for accounting.
The display says both colour and black ink are full however every single time I print something its bad quality and with text not readable because of the ink. 

[A_Gayathri]

Hi @Amber1207 ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you're experiencing poor printing quality with your HP Deskjet 2721e despite the ink levels showing as full, there are several troubleshooting steps you can take:

Check for Ink Cartridge Issues:

• Remove the ink cartridges from the printer and inspect them. Make sure there are no leaks or clogs.
• Clean the cartridge contacts gently with a lint-free cloth or cotton swab to ensure good connectivity.
• Reinstall the cartridges properly and make sure they are securely seated.

Run Printer Maintenance Tools:

• Most printers have built-in maintenance tools that can help clean print heads and align cartridges. Check your printer's user manual for instructions on how to run these maintenance tasks.
• You can usually access these maintenance tools through the printer's control panel or software on your computer.

Print a Test Page:

• Many printers have a self-test or diagnostic page that you can print directly from the printer's control panel. Printing a test page can help identify if the issue is with the printer itself or with your computer or software.

Update Printer Drivers and Firmware:

• Make sure your printer drivers and firmware are up to date. You can usually download the latest drivers and firmware from the HP website or through the HP Smart app. HP DeskJet 2721e All-in-One Printer Software and Driver

Check Print Settings:

• Ensure that you have selected the correct paper type and print quality settings for your document. Sometimes, using the wrong settings can result in poor print quality.
• Also, check if there's an option to clean the printheads from the printer's settings menu.

Ensure Proper Handling of Instant Ink:

• Make sure you're handling your Instant Ink cartridges properly. Improper handling can sometimes lead to issues with print quality.
• Ensure that your printer is connected to the internet so that it can communicate with the HP Instant Ink service

Refer to this document: HP DeskJet 2721e All-in-One Printer 

HP DeskJet 2600, 2700, 4100, 4800 printers - No black ink, wrong colors, other print quality issues

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!