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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Hp LJ 2055: "Install Black cartridge" Error

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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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1 REPLY 1
11-22-2022 08:52 AM
@engrprint
Welcome to the HP support community.
I understand that you are getting cartridge error, I am glad to assist you.
Clean the electric contacts on the toner cartridge
- The toner cartridge might have a faulty connection to the printer. Use a lint-free cloth to clean the toner cartridge contact (E-label).
- Open the toner cartridge access door.
- Remove the toner cartridge from its slot.
- Use a lint-free cloth to wipe the toner cartridge contact (E-label) on the top left of the toner cartridge.
- NOTE: Coffee filters work well.
- Figure : E-label on a toner cartridge
- Insert the toner cartridge into its slot, and then close the toner cartridge access door.
Reset the printer
- Sometimes an error message persists even though there is no packing material or jammed paper inside the printer. Resetting the printer might resolve the error.
- With the printer turned on, disconnect the power cord from the printer.
- Unplug the power cord from the power source.
- Wait 60 seconds.
- Reconnect the power cord to a wall outlet and to the printer.
- NOTE: HP recommends plugging the printer directly into a wall outlet.
Referred to this HP document for further assistance:- Click here
Keep me posted.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
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