• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

I bought a used Laserjet M1212nf MFP and am having print quality issues. After replacing toner cartridges and running the cleaning sequence multiple times, it is still printing light. I started looking more closely at it and it looks like the transfer roller is missing from my unit. I believe the part number is RM1-4023-000CN. I can order that no problem. However, I am struggling to find the part number for the white guide piece/clip for the right side of the roller (the left side clip is still with my unit). Does anyone know the part number or where I can find that clip? See attached picture I found and marked up. Thanks.

 

Printer_markup_2.PNG

1 REPLY 1
HP Recommended

You can find it on eBay transfer roller + missing holder, I would ask a seller to confirm that you will get both parts

 

 




My profile on LinkedIn

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.