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‎10-16-2025 12:01 PM

HP Recommended

I purchased this printer with 2 years free ink!  How do I claim my free ink?  Nothing in box about getting more ink!

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1 REPLY 1

‎10-19-2025 11:50 AM

HP Recommended

Hi @Montovani 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

To help you claim the 2 years of free ink for your HP Smart Tank 5101, I’d like to understand exactly how the offer was presented—whether it was printed on the box, shown during purchase, or included in documentation. 

 

Could you share an image of the packaging, receipt, or promotional material that mentions the free ink?

 

This will help clarify whether the offer is tied to a registration, a bundled supply, or a subscription-based delivery. Sometimes the “2 years of ink” refers to the amount pre-filled in the tank, while other times it involves periodic shipments based on usage. The wording can vary depending on the retailer or region.

 

Once I see how the offer was described, I can guide you precisely on how to activate it or confirm what’s already included. Feel free to upload a photo of the box, flyer, or any label that mentions the ink offer.

 

We're looking forward to helping you get back up and running! 

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.
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