Hp Tango Alignment

[WillJ1]

I am having issues with my print quality where when it is printing in black parts of it are faded.

I have ran the printer alignment multiple times with no changes to the output.  I have also cleaned the print heads multiple times but again no changes to the print quality.  Can anyone advise how to resolve this.  Is it possibly a faulty cartridge?

[Rainbow23]

Hi @WillJ1
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

I see that you are facing print quality issues with your HP Tango printer.

Please follow the steps listed below to clean the cartridges from HP Smart:

1. Open HP Smart, and then select HP Tango or Tango X, if it is not already selected.
2. Click Printer Settings.
3. Under Utility, click Print Quality Tools.
4. Click Clean Printheads.
After the printhead cleaning procedure, the printer prints a Print Quality Diagnostic report.
5. Examine the print quality on the Print Quality Diagnostic report.
If the print quality is acceptable, click Done in the app. You can stop troubleshooting.
If the print quality is unacceptable, click Level 2 Cleaning in the app to perform the next level of cleaning.

You may also refer to this document.

Let me know if this works.
Take care and have a good day.

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[WillJ1]

Hi

i have tried all of the steps above multiple times but it doesn’t resolve the issue. 

I was going to try and swap the cartridge but I’m on an instant ink subscription and don’t have a replacement for it so thought I would try other ways to resolve it first

[Rainbow23]

Hi @WillJ1

Thank you for replying to us.

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Keep me posted and have a great day ahead!

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping