Hp laserjet pro 7720 a3 black white only

[Shuhaib13]

I have a printer hp laserjet pro 7720, when am trying to print A3 but it's printing only black and white 

[Dragon-Fur]

@Shuhaib13 

Welcome to the HP Community --

If this is your printer

HP OfficeJet Pro 7720 Wide Format All-in-One Printer series 

A3 printing is fussy about the driver used in the job configuration.

If not done,

Install the Full Solution / Full Feature Software

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download  <<<

HP OfficeJet Pro 7720 Wide Format All-in-One Print and Scan Driver and Accessories 

Next,

Open Printer Properties >> Make sure the Driver is pointing to (selected as) the HP Driver

What?  The Microsoft / IPP class drivers do not provide access to all the necessary driver options for A3 printing.

Details / Examples

Two Sections + References / Resources

==========================

1)  Printer - Full Feature Software

================================

 Remove / Install the full driver printer software

If not done by this point...

Restart everything, including the router that controls you network.

Can't stand it?  At least restart the printer and the computer and any device you can stand to be without for a short time.

Next,

Run Windows Updates  --  If any updates are installed, Restart the computer and log in.

Next,

Printer - Full Feature Software - Install

If you have not done so, consider

• HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in in other software and programs (for example, Word), and provides access to the full range of Printing Preferences / Shortcuts.  The full driver adds at least two shortcuts to the Desktop:  Printer Assistant and HP Scan.  If the printer model includes built-in Fax hardware, the software supports the setup and use of the Fax driver.  No Sign-in required.

If the full driver printer software is (already) installed but not working,

• Uninstall any printer software from Control Panel > icon view > Programs and Features
• Restart the computer and sign in.

What if?

NOTE: If software will not uninstall, appears to be removed and is “still hanging around” after you uninstall / Restart...

Microsoft: Fix problems that block programs from being installed or removed

OR

Revo Uninstaller (Free version)

then

Restart the computer and sign in

Next,

• Check (for the Printer) in Devices and Printers  > If found, Right-Click Printer and Remove -- If any changes are made, that is, you remove anything, Restart the computer and sign in.

Next,

• If using a printer USB cable between the printer and the computer, disconnect the cable before installing the printer software.

• Download and Save the Full Feature Software installation package or the Easy Start Software

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download  <<<

HP OfficeJet Pro 7720 Wide Format All-in-One Print and Scan Driver and Accessories 

====================================

Optional – Supported for your printer

Next – HP Universal Scan Software - NOTE:  Model and Operating System version Dependent

 HP Universal Scan Full Feature Software adds OCR libraries to installed HP Scan software. 

HPUS installs a new, full featured, (and separate) HP Scan software shortcut to the Desktop.

Note:  HPUS can be installed as standalone or installed after the full feature printer software.

After the software is installed, Restart the computer and sign in

HP Universal Scan Software provides a larger GUI to make using the software easier on high-resolution screens.   New features have been added to the main menu to help with navigating the settings.

 HP printers - Scan as Editable Text (OCR) with HP Scan (Windows)

====================================

The installation of the full driver adds at least two shortcuts to the Desktop:  

Printer Assistant 

HP Scan

>>> Open the Printer Assistant > tab Scan > Manage Scan to Computer > Enable

Example - Windows - Full Feature Software - Installed in Programs and Features

Programs_and_Features_Printer_Desktop_Icons_11

=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

2)  Printer Properties

Make sure the printer and the full driver are selected in Printer Properties.

What?  Microsoft print drivers do not support the full range of options.

Example - Windows - Printer Properties > Tab Advanced > Driver Selection

9025_Printer_Properties_Advanced_Driver_List_11

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=

References / Resources

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

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HP OfficeJet Pro 7720 Wide Format All-in-One Printer series 

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