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‎08-12-2021 11:16 AM - last edited on ‎08-12-2021 02:30 PM by Retired

HP Recommended
Product: Hp officejet 3833

Hp officejet 3833 I keep on getting this error after I recently installed a new black cartridge. “ remove and reinstall the indicated cartridge”

Category:
1 REPLY 1

‎08-20-2021 06:02 AM

HP Recommended

@Villegj

 

Welcome to the HP Support Community.

 

If you insert your old black ink, do you still get the error message?

 

Meanwhile, try these steps: https://support.hp.com/ph-en/document/ish_1721989-1461843-16

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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