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HP Recommended
Hp officejet 4635
macOS 12.0 Monterey

I have hp officejet 4635. I have just installed new original ink cartridges and the printer is banding. Its giving low gradient bands. Nothing works, what should I do?

1 REPLY 1
HP Recommended

@Zujajah, Welcome to the HP Support Community! I’m here to help.

 

I see that the print quality is not satisfactory. Let us try these steps to resolve this issue:

 

Update the printer firmware

Click here to download and install the latest printer firmware from your Mac.

Click here to know different methods of updating printer firmware.

 

Also, check for any software updates on Mac

Click the Apple icon > About This Mac > Software Update and install any available update.

 

Kindly perform the steps mentioned in this document - No black ink, wrong colors, other print quality issues

Check the ink levels, clean the ink cartridges up to 2 times and print a test page to check the result.

 

Try printing different types of documents and check the result.

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

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