Hp printer can't successfully print an alignment page

[MikeLee1349]

Hp envy5660

[Nal_NR]

Hi @MikeLee1349,

Welcome to the HP Support Community. 

I'd be happy to help you! 

Reset the printer

• Reset the printer to recover from printer errors or failures.
• If your printer has a rechargeable battery, remove it.
• Press the power button to turn off the printer. If the printer does not turn off, disconnect the power cord from the printer.
• Unplug the power cord from the power source.
• Wait 60 seconds.
• Connect the power cord directly to a wall outlet and to the printer.
• Turn on the printer to complete the reset
•  
• 
  Print an alignment page with the HP Smart App
• Use the HP Smart app to align the printhead.
• Load plain white paper into the tray.
• Open the HP Smart app, and then click the image of your printer or Printer Settings.
• Under Tools, click Print Quality Tools, and then select Align Printer, Align Printheads, or Align.
• An Aligning printhead message displays and an alignment page prints.
• If the alignment page includes instructions to scan the page, follow the instructions to finish the alignment process.

EXAMPLE ALIGNMENT PAGE WITH INSTRUCTIONS TO FINISH BY SCANNING THE PAGE

Perform the remaining steps from here

Hope this helps! Keep me posted for further assistance.
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