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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎06-27-2025 11:46 PM

HP Recommended

Hi, I would like to ask for help regarding the cartridge error that often occurs in my HP Smart Tank 750.

I just bought the printer last March, yet after 2 months, my printer started having issues with its cartridge. I did follow the solution that the HP support video provided, though it works for some time, like after printing 5 pages, then it will stop printing and show a 2-blinking cartridge icon on the screen panel.

 

Can you help me with this problem?

2 people had the same question
2 REPLIES 2

‎06-28-2025 12:33 AM - edited ‎06-28-2025 12:43 AM

HP Recommended

Hi @Aries01 

1. Please follow steps from the next video:

>> https://www.youtube.com/watch?v=mvR6_rU1DCY&ab_channel=HPSupport

 

 

2. If the cartridge (printhead) error is still happening then you may need to replace that cartridge (printhead)

 

  • Black printhead - 6ZA17AE
    • ferRX_2-1751092766106.png

       

  •  Tricolor Printhead - 3YP17AA
    • ferRX_1-1751092519440.png

       

3. Also you have the option to ask for HP Support Philippines for replacement:

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
1 person found this reply helpful
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‎06-28-2025 12:42 AM

HP Recommended

Hi @Aries01,

Also you have the option to ask for HP Support for replacement:

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
Was this reply helpful? Yes No
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