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‎09-14-2021 04:49 AM

HP Recommended
Product: Hp Deskjet 2135
Operating System: Microsoft Windows 10 (64-bit)

 I got a hp deskjet 2135 from the middle east and when the original cartridges drained out, i decided to purchased a HP 680 ink cartridge in india as i could not find any HP 625s so i decided to contact support and have the region changed and when i contacted customer support, they straight up REFUSED to change  the region. I think if anyone on these forums could help me, i would really appreciate it. thank you

Category:
1 REPLY 1

‎09-15-2021 01:47 PM

HP Recommended

@InfuriatedFrog

 

Welcome to the HP Support Community.

 

Yes, we'll have to do a region reset.

 

To do a printer region reset you need to meet the following conditions:

 

1. The printer should be connected using a printer USB cable to the computer.

2. You need to have the printer full feature software installed on your computer. 

3. You need to have all the cartridges either from the region from where the printer was purchased originally or the new region to which you want to reset it to.

 

Please do let us know.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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