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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


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HP Recommended

PLEASE PROVIDE THE DIRECTIONS TO ALLOW ME TO USE GENERIC - NON-HP PRINT CARTRIDGES FOR THE HP OFFICE JET PRO 803SE.  i UNDERSTAND THE RISKS OF USING GENERIC PRINTER CARTRIDGES.  I DO NOT PLAN TO USE HP INCK CARTRIDGES FOR THE PRINTER I PURCHASED.  

5 REPLIES 5
HP Recommended

@jhender07 

 

Welcome to the HP Community --

 

The printer is protected by HP Dynamic Security -

Dynamic Security allows only the use of HP chipped cartridges.

There is no legal way to bypass the printer security.

 

Which Ink Can be Used in the Printer?

 

 HP Ink - Learn About Supplies

 

Calls / Provides link to:

 HP Printers - Dynamic Security Enabled Printers

 

 

If the printer is within the merchant's return period,

If you will not use HP chipped cartridges,

Consider returning the printer.

Too late to return?

Consider donating the printer to a school, church, or local community center.

 

Note that you won't find a comparable HP printer that is not protected by the same Dynamic Security.

Best look elsewhere.

 

Reference - This model has been discontinued and is no longer for sale by HP.

 

HP Store - Refurbished model of the same type

HP OfficeJet 8035e Pro All-in-One Certified Refurbished Printer  

Excerpted

  • This printer has been discontinued. Please shop for associated supplies.
  • Fast color print, copy, scan, fax, 2-sided prints, mobile/wireless printing
  • Pro quality color for forms, reports, brochures and presentations
  • Up to 12 months Instant Ink and more with optional HP+ printing system
  • HP+ requires HP account, internet, works only with original HP ink
  • Dynamic security enabled printer

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

 

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP OfficeJet Pro 8035e All-in-One Printer  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

 

Dragon-Fur

HP Recommended

 

When I purchased the printer, I did not agree to only purchase HP print cartridges.  You should either resolve my issue or I want to return the printer full credit.  This is wrong forcing me to purchase your ink cartridges twice as much as the generic ones.   You have lost a customer.  

 

 

Welcome to the HP Community --   The printer is protected by HP Dynamic Security - Dynamic Security allows only the use of HP chipped cartridges. There is no legal way to bypass the printer security.   Which Ink Can be Used in the Printer?    HP Ink - Learn About Supplies   Calls / Provides link to:  HP Printers - Dynamic Security Enabled Printers     If the printer is within the merchant's return period, If you will not use HP chipped cartridges, Consider returning the printer. Too late to return? Consider donating the printer to a school, church, or local community center.   Note that you won't find a comparable HP printer that is not protected by the same Dynamic Security. Best look elsewhere.   Reference - This model has been discontinued and is no longer for sale by HP.   HP Store - Refurbished model of the same type HP OfficeJet 8035e Pro All-in-One Certified Refurbished Printer   Excerpted This printer has been discontinued. Please shop for associated supplies. Fast color print, copy, scan, fax, 2-sided prints, mobile/wireless printing Pro quality color for forms, reports, brochures and presentations Up to 12 months Instant Ink and more with optional HP+ printing system HP+ requires HP account, internet, works only with original HP ink Dynamic security enabled printer

HP Recommended

@jhender07 

 

You perhaps misunderstand with whom you are having this discussion.

 

We are a user Community -- a forum --

We are not HP Support nor do we speak for HP Sales or HP Legal.

 

We do not judge what people decide to do.

 

True - HP does not keep customers who do not wish to use their products.

 

If you purchased the printer from the HP Store, consider contacting the HP Store Customer Service to plead your case and discuss your disagreement to the terms of purchase.

 

HP Store – USA

 

 Store/HP.com USA Sales

 Not your HP store?  Scroll to the bottom of the store website and click the Flag to change regions.

 

HP Store Customer Service - Examples

 

 HP Store Customer Service - USA

 For example:  Self-Help Service, Account, Security and Privacy, Tracking, Change Order, Returns and Cancellations, FAQ, Shopping, Shipping and delivery, Rebates / Coupons, Product Support, Parts and services

 

Product Returns – USA

Includes Chat (where available) and phone number contact

 HP.com Returns - USA

 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

 

 

 

 

 

 

Dragon-Fur

HP Recommended

Apologies - you are correct.    thanks for the information and direction.  

HP Recommended

@jhender07 

 

You are welcome.

 

Good Luck.

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.