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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Re: I am constantly being send Ink when I don't need it

Create an account on the HP Community to personalize your profile and ask a question
09-25-2024 06:51 AM
Welcome to the HP English Community --
If you are referring to an Instant Ink subscription, Ink should only be sent to you when the printer notifies the service that ink in the printer is depleted and it is time for a shipment.
At this writing, the Instant Ink subscription model is based on "Print-by-Page".
That means:
The monthly fee is charged for the plan you have selected and the number of pages in that plan -- ink is included regardless of the amount of ink used. You are not charged for ink.
What to do?
Contact Instant Ink Support and ask for help to sort the shipment issue.
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Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<
HP Instant Ink Support Website / Documents / Cancel & Contact Information
Review >>> How Instant Ink works
-- No Joy?
Comments, questions, objections, or need information not found online at the HP Instant Ink Support - Website ?
Your faster option
Contact the team at HP Instant Ink Support during business days and hours available in your region.
Reminder
Where available as an option, the phone number will display when the office is open for business.
Check to see when to call.
OR
Choose to continue to wait here in the HP Community for an agent to find and respond to your question.
When necessary, Agents can access private information.
Waiting is not faster – our HP Community is not HP Instant Ink support – Waiting generally works.
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