I am getting streaks when i print

[Glomex]

When I print I get streaks horizonally on every page I print.

Anyone have what is going on.

[A_Gayathri]

Hi @Glomex,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are getting a horizontal streak on printed pages from your HP Neverstop Laser MFP 1202w printer can be caused by several issues. 

Here are some troubleshooting steps to identify and resolve the problem: 

1. Check the Print Drum and Roller

The print drum or roller could be dirty or damaged. Inspect them for any visible marks or debris.

• Cleaning the Drum:
  1. Turn off the printer and unplug it from the power source.
  2. Open the printer cover and remove the print drum carefully.
  3. Use a clean, lint-free cloth and a bit of isopropyl alcohol to gently clean the drum.
  4. Reinstall the drum and close the cover.

2. Check the Toner Level and Cartridge

Low toner levels or a malfunctioning toner cartridge can also cause streaks.

• Replacing the Toner:
  1. Check the toner level using the printer's control panel or HP Smart app.
  2. If the toner is low, replace the toner cartridge following the instructions in the user manual.

3. Perform a Printer Cleaning

Use the printer's built-in cleaning function to clean the internal components.

• Running a Cleaning Cycle:
  1. On the printer control panel, navigate to the settings menu.
  2. Look for a maintenance or cleaning option and follow the prompts.

4. Check the Paper Quality

Low-quality or incompatible paper can lead to print quality issues. Ensure you are using the recommended paper type for your printer.

5. Update Printer Firmware and Drivers Update the firmware on an HP printer 

Outdated firmware or drivers can cause various issues, including print quality problems.

• Updating Firmware:
  1. Go to the HP Support website.
  2. Enter your printer model and download the latest firmware and drivers.
  3. Follow the instructions to install the updates.

6. Print a Diagnostic Page

Printing a diagnostic or test page can help identify the problem.

• Printing a Test Page:
  1. On the printer control panel, navigate to the diagnostics or reports menu.
  2. Print a test page and check for streaks or any other issues.

Refer to this document:  HP Neverstop Laser MFP 1202w User manual 

HP Neverstop Laser MFP 1200 - Fixing Poor Print Quality

I hope this helps. 

Take care and have a good day.

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