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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP ENVY 4520 All-in-One Printer
Microsoft Windows 11

When I print the page comes out blank. So I changed the color cartridge, that said it was low. Then I did a test page and it only prints in teal color. The black ink cartridge shows that it is low, but it does not say to change it. Plus Instant ink  has not sent a new black cartridge to me. How do I get them to send me a me black cartridge. 

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