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‎01-06-2024 03:06 PM

HP Recommended
Operating System: Mac OS X 10.10 Yosemite

The Black cartridge should not be bad, it was replaced last month but no black was printing. I replaced the Black Cartridge and after cleaning, "Printhead", came up on the screen and not black was printing after replacement?

Category:
2 REPLIES 2

‎01-06-2024 03:11 PM

HP Recommended

Is there any trick to replacing a Printhead and where can I purchase one?

 

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‎01-09-2024 06:39 AM

HP Recommended

Hi @DSTIN1,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

To be able to answer you effectively, we need some information.

 

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Nal_NR-Moderator
I am an HP Employee

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