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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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I am told that there is a quality issue with ink cartridge Black 907XL is this correct

5 REPLIES 5
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dont know your answer ...but each time i  try  too  reset  my  ink  a  new color is chosen  for  HP  to  deny although I  purchased  the  INK  its  a  SCAM  BY  HP

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@Logie48, Welcome to the HP Support Community!

 

What model printer are you using?

Are you facing any issues with the ink cartridge?

There are no such known issues with the HP 907XL ink cartridges.

 

Keep me posted.

KUMAR0307
I am an HP Employee

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Hi, I am using HP Office Jet Pro 6960 at home.  I was looking to purchase some replacement genuine HP cartridges and contacted  "Cartridge Save. Co.Uk"  who stated in an e mail to me that the 907XL range of cartridges have been removed from our site due to a known quality issue brought forward by HP.

That is the reason for my query.

 

Thanks for your reply

 

 

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After consulting with multiple technical representatives we have concluded that HP officejet 8600 premium rejects all other remanufactured ink cartridges.. although I personally believe my printer head is just fine replacement# CR322A..

This was because when I replaced my blue ink cartridge the red ink light came on and it has not gone off now I have all four lights up.

I never had a print quality issue The issue is with remanufactured ink cartridges number two factory reset almost impossible and the contact pins also came up as an issue

HP Recommended

@Logie48

 

Thank you for the response. It could be that the HP 907XL ink cartridges are out of stock. You may order it online from HP Store, click here. Alternatively, you may use HP 903XL ink cartridges that are compatible with this printer in the UK region.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

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