I bought a DeskJet 3721 in Hong Kong but can't buy new ink cartridges in the UK

[leochu]

I bought a DeskJet 3721 in Hong Kong but can't buy new ink cartridges in the UK.

I goto shop and ask for ink cartridge for DeskJet 3721 will got cartridge 304 only in the UK, even on Amazon, but my printer said it only compatible with cartridge 65, is that mean my printer will become trash?

[Anand_Andy]

Hi @leochu,

Welcome to the HP Support Community

I'd like to help!

I understand you moved and the printer is not accepting the new region cartridges.

We need to perform a regional reset on the printer to resolve this issue. 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

Hope this helps! Keep me posted. 

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